Monday, September 28, 2009

Shifty Rogers

Here in Canada we have some of the worst mobile phone companies in the world.

While the rest of the world has been basking in 3G networks for years, we only recently had a move to 3G by Rogers and Bell. Telus is supposed to launch their 3G network soon.

To be clear, I am not really a fan or any of our Canadian options but Rogers is certainly the one I despise the most and this all goes back to an issue I had over a year ago when their customer service was disorganized and couldn't get a phone into my hands within 3 weeks.

Last week, I read about how Rogers was going to be doing away with the $6/month system access fee that has been annoying me ever since I owned my first cell phone.

But that doesn't mean your Rogers bill is going to go down... because they are implementing a Government Regulatory Recovery Fee.

This was taken somewhere online.. I believe the Rogers site...

What is the Government Regulatory Recovery Fee?

The Government Regulatory Recovery Fee ranges from $2.46-$3.46 /line/month (varies by province and plan selected). It is applied to help fund fees, costs and other amounts related to federal, provincial and/or municipal mandates, programs and requirements such as provincial 911 fees, spectrum acquisition, licensing charges, and contribution charges to help subsidize telephone service in rural and remote areas. It may include costs incurred in prior years that are still being fully recovered. It is not a tax or charge the government requires Rogers to collect. The fee and the components used to calculate the fee are subject to change as the fees/costs of government mandates/programs change.

On top of this, most plans will go up by about $5/month... so it sounds like Rogers is going to be taking in more than the system access fee was.

Shifty move... and I wonder how many Rogers customers are even going to notice...

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